Who we are: Oshikoto Regional Council was established on 31 August 1992 under Chapter 12 of the Namibian Constitution and Section 2 (1) of the Regional Councils Act, 1992 (Act No. 22 of 1992), as amended.

Mandate: The mandate of Oshikoto Regional Council is to undertake regional planning, development coordination and provision of government services to the inhabitants of Oshikoto region.

Vision: Our vision is to become a Region of excellent social services and economic opportunities.

Mission: Our mission is to spearhead the provision of developmental services in order to improve the livelihood of communities in Oshikoto Region, through public participation and good governance

Core Values:

Standards - Setting, checking and publishing clear standards of the service that the customer can reasonable expect.

Information – Providing information about public services in a straightforward and open way that is easy to understand.

Courtesy and helpfulness – Providing a polite and helpful service to customers who have the right to such a service, run by public servants who can be identified by a name badge.

Consultation – Making sure that the customer is consulted and communicated with regularly and giving him choice whenever possible.

Accountability – Providing details of how everyone performs according to set targets and identifying who is responsible for reaching those targets.

Openness – Letting the customer know how public services are managed, how much they cost and how well they are being delivered.

Non-Discrimination – Ensuring that services are available and offered equally to all customers.

Quality of services – Informing customers what to do if they have a complaint and providing them with an apology, full explanation and early correction if a mistake has been made.

Value for money – Providing efficient and economical public services within the limits of what can be afforded with public money.

Responsiveness – We shall attend to all queries timely and maintain a good feedback system.